Our terms & Invoicing

Overall terms of business

Fundamentals of the Marketing Agreement

The requirements for marketing activities as well as copy deadlines must be observed by both parties. CWT will not always notify its contractual partners separately of upcoming deadlines. The supplier will, however, be notified in advance of any changes in a deadline. If a deadline is not met, CWT is entitled to exclude the supplier from the corresponding marketing medium. There will be no reimbursement of payment or of any potential costs incurred due to such exclusion. Nor will a refund be made if the supplier does not take advantage of agreed marketing activity. Agreed marketing activities cannot be changed during the year.

In addition, the supplier must name a contact person responsible on its behalf for all matters concerning the coordination, communication and delivery of the marketing agreement. CWT will coordinate all marketing activities exclusively with the agreed contact person.

Cancelation*
In the event a supplier cancels a previously agreed activity, CWT will do it’s best to work with the supplier to reallocate the funds to other activities. However, if there is a negative financial impact to CWT, CWT reserves the right to retain the monies without finding alternative activities to compensate. Cancelation within the following timelines will result in forfeit of monies due to financial implication posed to CWT:

Events – less than 12 weeks
Publications – less than 8 weeks
E-newsletters – less than 6 weeks
Advertising – less than 6 week

*The terms, policy and cancelation procedure may vary per country.

Establishing a joint marketing budget

The annual marketing budget is set down in the contracts negotiated with our Global Supplier Management & Roomit hotel teams. After finalizing the contracts please contact our CWT local marketing team or EMEA contact and we will work together to plan marketing activities, to be agreed and set down in a marketing agreement acceptable to both parties. Please note that the percentage of your total marketing budget that can be used as soft funds varies by market.

Invoicing & Marketing Period

The advertising options offered in this marketing manual refer to the 2020 marketing budget and will also be invoiced in 2020. In some cases, the marketing agreement will extend beyond this period and into the first quarter of 2021.

Once the marketing plan has been agreed, an invoice for the total amount of spend will be agreed.

General information for all advertising options

CWT is not responsible for the translation of texts
No links to direct booking options possible
Quotations of the price must be communicated with the supplement "from".
All prices given for carriage of any kind must indicate taxes and charges.
Screenshot as complimentary copy only available for CWT Website, available for the following countries Germany/Austria, Finland, France, Italy, Spain, Sweden and United Kingdom/Ireland (on request).
Screenshot as complimentary copy only available for CWT Internal online platform (on request).
Formats: images and button/banner in TIF, GIF or JPG.
You will receive a link/screenshot for approval.

Competitions & prizes

The prize is sponsored by the supplier hosting the competition.
The cost of the prizes, including any related employee cost e.g. tax, must be covered by the supplier and cannot be subtracted from the marketing budget (unless agreed otherwise).
Applicable tax may vary per country.
Vouchers must be valid for at least one year from the date of the entry deadline / prize-draw.
CWT takes care of sending the prize to the winner (unless agreed otherwise)
For data privacy reasons, we cannot provide further information about the winner than the name and company

Contact us

Speak to your local CWT marketing contact for more details.

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